Client Testimonials for DNN Mart

We would love to hear your comments and suggestions! Please feel free to contact us if you have any questions.

10/19/2020mvu***@***ator.com

Thanks a lot for the speedy response. This is the best service I got by any standards. Please keep up the good work.

10/13/2020zak***@***mail.com

CICI was vey friendly and very prompt to solve all the problems. I appreciate

09/30/2020geo***@***mail.com

Great support Team !ThanksGeorges Lorentzwww.edynamique.comWe build web sites correctlyPresidentEmail : [email protected]: georgeslorentzCell: (732) 580-24543 Jeanine Court, Manalapan NJ 07726

09/24/2020tom***@***wave.com

Coco was friendly and knowledgeable, as sales agent he actually helped me that was more technical, and didn't transfer me. Thanks Coco

09/22/2020hec***@***soft.com

thanks for everything, your attention is very fast and satisfactory

09/21/2020cos***@***mail.com

Happy with excellent service from and by Sherry. My query was resolved promptly.

09/19/2020des***@***mail.com

I received a prompt response, I am satisfied with the service. Thank you

09/18/2020gca***@***ECOM.COM

I am recommending your services to as many people as I can!.Thanks a lot!

09/17/2020pra***@***stun.com

Communication and support is excellent. He can understand the client's needs very well. Thank you very much. Waiting for restoring the server. Thank you.

09/07/2020bri***@***mail.com

The customer support representative was highly knowledgeable. I wish to thank her for her assistance.....

09/06/2020him***@***asicx.in

I appreciate all the support persons who are really doing a great job. I wish for good future of your company and relationship.ThanksHimanshu

08/31/2020raj***@***mail.com

Support guys are really cordial and they tried their best to solve any problem. If you could provide WHM, then it would very nice and would reduce questions from customers.

08/17/2020jos***@***mail.com

The rep helped me out, and expedited the install of my new SSL certificate

08/13/2020rog***@***mail.com

Shane is great! Resolved my immediate issue and was most helpful

08/12/2020hod***@***loud.com

Barne L. was very quick about acknowledging my plan upgrade to be started. I appreciate Barne's quick response and action.

08/08/2020tom***@***king.com

Asked for a special config change and they had it done in just a few minutes and I verified it was working!

07/31/2020nos***@***mail.com

Support team is very supportive, always ready to help. Thanks support.

07/29/2020ken***@***mail.com

I am loving your 100% uptime and your support is prompt with no waiting time.

07/27/2020icr***@***mail.com

Database Mart keep up the good work . Jay P you are the best, thanks for your support.

07/25/2020mun***@***ahoo.com

I am very satisfied and will forward to continue with database smart. Very satisfactory support services

07/22/2020con***@***ndia.com

Cameron K was awesome in providing all the help I needed! A true role model of a Tech Support worker :)

07/18/2020snk***@***mail.com

Tracy has provided a great, timely, correct solution for my issue.... Thanks

07/18/2020pms***@***mail.com

I should definitely mention here the level of professional support I received from your support person. Mr. Cameron.He was very supportive and instantly helped me out with the problem that I was banging my ahead against, for the last 2 days.My special appreciation & profound gratitude to Mr. Cameron.I am extremely satisfied to be a humble "vps-mart" customer :-) Thank you Team...

07/16/2020cos***@***mail.com

excited and happy with excellent service rendered by Jay P. I am sorted quicker than expected

07/15/2020pms***@***mail.com

The level of support I received from Mr. Cameron was awesome... Thank yuo very much "DatabaseMart-Team" for the highly professional and quality support/service you are providing to your customers for a marginal price when compared to other similar players in the market.. Keep rocking :-)

07/09/2020raj***@***mail.com

Sara was very cordial to support me. Thanks. Hope, we shall work long time together.

07/04/2020ext***@***mail.com

I'm extremely satisfied with the agent but extremely dissatisfied with the way I've been treated with regard to the suspension of service when the due date is not even up and I have gone ahead and made two other payments to you of which my bank have duely notified me of the respective deductions.

07/03/2020dan***@***tals.com

Cici and Tracy were efficient and communicated well. Overall, this was a very positive experience with quick and effective results.

07/03/2020anx***@***dian.com

I can only say one thing EXCELLENT service, please never change! Aimme has been wonderful totally changed my day, fixed all my issues! Thank you and thank you!!

07/02/2020mat***@***ting.com

The team responded very quickly to solve my issue, and it's solved! Good work. Some of the fastest support of any company I use online!

06/30/2020gve***@***go4it.mx

My issue was solved quickly and the support provided as always was great. Keep the good work!!!

06/28/2020frj***@***mail.com

They attended me very quickly and nice. I loved the service :D Recomended 200%

06/26/2020ceo***@***@msn.com

Thanks, please how can I add new Íps ? I need 3 more please , I have 216.172.109.1 can you help me to have 216.172.109.2 Moodle free Bsd216.172.109.3 Moodle free Bsd 216.172.109.4 free pleasehow can I add thisP

06/25/2020m.z***@***mail.com

Excellent CSR I received. Spot on, on every topic. Really happy.

06/23/2020mer***@***mail.com

im not IT man,,but the information that i receive is Extremely Satisfied and so clear..thanks

06/17/2020mfi***@***mail.com

She given really very good assistance ; really thanks and do appreciate her way of answering.

06/10/2020ram***@***mail.com

THE BEST AND MY FAVORITE customer service rep I ever metSherry is very very very professional, very very very patient (oh my god, she is very patient and helpful !) and very very very friendly,She is the best ! Please give her a HUGE BONUS And (if not possible or) a recognition award.I am so happy to join databasemart because of your quality products but MOSTLY because of SHERRY's customer service excellence.Sherry is knowledgeable, Fast (in responding and resolving) and explained everything so I understood why I had the issues and how to fix it. She is an EXPERT (DNS, HyperV, Mail, SQLDB questions).I never left such a feedback before and rarely leave feedbacks and extremely rarely leave my information for verifying the feedback.I AM IMPRESSED !Ramzi Hawa704 780 [email protected], EE, PMP

06/08/2020vrc***@***nt.co.nz

As usual, excellent help, prompt, quick and knowledgeable.Thank you for helping me install ssl.

06/05/2020pnd***@***mail.com

sorry last comment was by mistake given extremely dissatisfied was my mistake

05/30/2020bim***@***mail.com

Best support agent in database mart.Mr jay you are then superstar. you are proactive fast and reliable than your colleague.Keep of the good work .you are the asset of database mart.

05/24/2020mah***@***ahoo.com

Penny G was helpful in patiently answering all my queries concerning Reverse DNS till I was satisfied with all the settings they had done for this

05/23/2020and***@***mail.com

It was fine. But the way you inform new customers about how your system works is TOTALLY INADEQUATE!!!!!!!!!!!!!!

05/22/2020big***@***mail.com

Took care of my needs regardless of how challenging it was to get things up and running, very good job

05/21/2020hal***@***ahoo.com

the best support team is Sherry i recomanded Sherry to be the admin of the website that gonna be better for the company profits

05/20/2020mah***@***ahoo.com

Coco took the responsibility of raising a ticket on my behalf which is much appreciated. thank you!

05/19/2020jef***@***ting.com

Sherry X was awesome.... Had several initial setup issues with a new dedicated server and she stepped through and resolved all of them quickly - Great Service!

05/19/2020sif***@***mail.com

Support team is excellent. This team will help you to solve server side issues very fast. I did not find this kind of support in any other hosting services. I recommend Databasemart.com

05/17/2020ces***@***mail.com

I appreciated today's help. The attendant was very attentive and solved almost everything he needed to solve. I recommend.

05/15/2020jos***@***mail.com

I am happy with my service via Live Chat, very kind person and quick response. I highly recommend this host.

05/12/2020nab***@***liks.com

Penny save the day.. Loved to see my all problems solved one by one

10/17/2020kma***@***tral.com

Great support helping me migrate a VHD to your cloud. Very easy transition.

10/02/2020iko***@***mail.com

The customer care person gave me a code, i did not copy it before chat was wiped off. I have bought before, so i was given a code for discount

09/29/2020vrc***@***nt.co.nz

Always prompt, helpful, constructive and diligent in resolving any issues raised. Nice support team to work with.

09/23/2020trh***@***ahoo.com

Sherry did an AWESOME JOB HELPING ME FIND A SOLUTION! THANK YOU!

09/22/2020smh***@***ahoo.com

I am extremely satisfied with support person but I am fully dissatisfied with VPS Mart for keeping critical login information in plain format in their database.

09/21/2020sas***@***mail.com

Extremely Satisfied. I talked to Aimmie L and she treated me in the best way she could. 10/10 :)

09/18/2020ken***@***ding.com

The responded and stayed on the problem until it was solved. Thank you very much

09/17/2020dev***@***a-it.com

The time is very important... but the response was good. One recommendation is on the web that you have could be a banner as news that something is happening in your side... not the cause. But something like we have a situation that we will resolve as soon as possible.

09/10/2020yuv***@***mail.com

Shane is highly professional. Extremely helpful. its 24/7 support that I love about this company. Never disappoints.

09/06/2020[email protected]***@***@cvfx.ca

Exceptional service and knowledge, I will not forget Shane T. and his skillsThis why I am thrilled with Database Mart

08/31/2020tak***@***mail.com

I consider your VPS rental service basic service to be a rental use. I think that it is a one-month rental service. Please tell me your procedure with the rental service.

08/20/2020reb***@***mail.com

VPS mart support is great and fast in whole VPS service providers

08/17/2020mar***@***ning.com

Very helpful and managed to answer my queries quickly and with no fuss. Thanks very much

08/13/2020hod***@***loud.com

Sara has been the most helpful today to resolve my issue. She was able to get the process that I needed started with no hesitation. Thank you Sara!

08/12/2020bin***@***mail.com

This was my first chat with the technical support person. Very impressed with the professionalism and knowledge. Thank you.

08/08/2020cor***@***ional.es

I Received great assistance but your team need help; they was overwhelmed, too much work! They deserve a reward; they are top professionals!

07/31/2020sab***@***look.com

The support is excellent, the response times are excellent, in our opinion the support is excellent.

07/27/2020lit***@***llar.com

I am using windows vps , very satisfied with it and also support response is good, Thanks.

07/26/2020usa***@***mail.com

Thank you Mr. Panny. You people have a very fast response time. Appreciated.

07/22/2020rse***@***mail.com

Your equipment is old. However, the price is really good. You should add SAN storage for servers so they can increase data disk sizes opposed to being on one disk. You should have ONE disk for the OS and ONE disk for the DATA. keep the data separate.

07/20/2020icr***@***mail.com

Thanks DBM keep up the good work. Your customer support is the best I have seen, quick response to both emails and live chat, i have never seen a problem you guys can't solved. 5 stars to you guys.

07/18/2020pms***@***mail.com

Your support team is doing a great job. Thank you for all the help I received

07/16/2020icr***@***mail.com

Cici replied to my message as soon as possible and help me to solve my challenge. Thanks alot Cici Y.

07/15/2020pms***@***mail.com

The level of support I received from Mr. Cameron was really awesome. Thanks a lot to the entire support team for the excellent support you guys are extending to customers.

07/10/2020raj***@***mail.com

I appreciate your all support and technical team support and cordial care. Thanks

07/04/2020anx***@***dian.com

Databasemart support team is so professional, please never change! Thanks a lot Coco!

07/04/2020a00***@***ken.live

Coco is the best for helpdesk!My emailbox dont received any mails from databasemart.com and i cannot to login to my server by SSH. we are solved it quickly

07/03/2020anx***@***dian.com

Your staff has been so nice to me, Aimme was so professional and patience with me today, it is very mucho appreciated. Thank you always. :)

07/03/2020anx***@***dian.com

Aimme have help me like no other, I have only got good assistance from your team, excellent service!!

07/01/2020the***@***mail.com

The support team is the best. All my queries resolved instantly. Thanks

06/29/2020gca***@***ecom.com

Thanks a lot to Sara, very fast responds and knowledge, also really nice. I will look to get your services because of her assistance.Gean C.

06/28/2020pat***@***@msn.com

Thank you for the quick response and assistance to resolving a problem with mail delivery.

06/25/2020lea***@***walk.com

Penny Give us perfect way to host our website..! She/He is right person for this task..!Thank you very much VPSMART

06/23/2020rsl***@***mail.com

Wonderful service so far. All the agents are very helpful. Their prompt response helped me to get my first VPS server up and running quickly.

06/21/2020icr***@***mail.com

I may not really know you all, but i must call the following customer representatives who have really assisted me although my difficulty and challenging time. Jay P., Shane T., Ryan H., Aimme L.,Eden L., and others . Thank you all for your support, care and love. Am so happy you how guys response to my queries and provide assistance as soon as possible. Keep up the good work.

06/13/2020hus***@***mail.com

Sara T from the support department assisted me. She immediately acknowledged my request and asked for approval on the request, as soon as I provided the confirmation she immediately executed my request. Once it was done, I was immediately notified about it. Overall great customer service as usual from vps-mart!

06/10/2020ram***@***mail.com

Sherry is AMAZING, very helpful and knowledgeable. THANK YOU SHERRY !!!!!!

06/08/2020cos***@***mail.com

I was disconnected but I am Happy with excellent service from Eden

05/30/2020mah***@***ahoo.com

Coco P is extremely customer-centric, and would always go an extra mile to clear the doubts of customers by sharing screenshots of backend settings done, etc. and ready to stay engaged till a full resolution is reached

05/25/2020bob***@***ay.rocks

It was a complex topic and the CSR was very patient with me. Much appreciated.Bob

05/24/2020Rak***@***live.com

Im glad shane fixed the issue, but Im VERY UPSET about the tech team forgetting a key feature that I was paying for and what I clearly stated that needed to be transferred which was the SSL. This was unacceptable.

05/23/2020mah***@***ahoo.com

my domain transfer from the previous registrar was getting delayed, but when this was brought to the notice of your support executives, they provided me with relevant, authentic information regarding the progress with screenshots, etc. and enhanced customer confidence. Thanks to Coco P and Vera J.

05/22/2020BRI***@***ROUP.COM

Excellent, prompt, direct and had all the information at her fingertips. Give her a raise or promote her.

05/21/2020pil***@***ahoo.com

the support team they are good but the billing team they are bad

05/20/2020nab***@***liks.com

Shane is truly phenomenal. He just did miracle saving hours of my time in few minutes.

05/19/2020mar***@***tems.com

The rep fixed my problem on the first try and on the same day I reported it.

05/17/2020wre***@***ersa.com

I cannot understand why 12USD$ might stop a project for me when I'm having +600USD$ monthly basis ... is this not enough as to trust a customer like me?

05/16/2020mah***@***ahoo.com

Interacted with Penny G, Cameron K, Shane T, Sherry X... in the recent past. All of them were very timely in their responses and were ready to stay engaged for further queries till they knew the customer is fully satisfied

05/15/2020nei***@***wide.com

She knew what needed to be done... and did it.. Aimee is great !

05/10/2020hus***@***look.com

Sophia resolved my queries so no issues there, and as a suggestion vps mart should look into setting up affiliate marketing systems similar to how other providers do, this will surely help spreading the word.

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